Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Resolution Guarantee

  • Our team of service technicians will try their best to reply to your service enquiries within approximately 1 hour. If, however, the issue you have stumbled upon needs some help from our Administrators’ =Team,= we’ll forward the ticket to the administrator in charge and will post a note to let you know.

  • Top quality support service
  • Professional Tech Help And Support Service

  • We’ll be working for you day and night to supply guidance and client support as well as to aid you with any trouble that you might stumble upon while you are working with your virtual server. We will help you with all pre–installed programs, like your Operating System, server management panel (dependent upon the VPS type) and the Web Control Panel created entirely by us.

  • Intuitive help center
  • An Informative Help Section

  • Each part of the Web Control Panel that is provided for free with your VPS gives an integrated articles base. There’s a selection of exhaustive how–to articles and a selection of step–by–step video guides that present all the fundamental site management responsibilities. You can obtain them by simply clicking the Help or Video control keys in the top right side of each Control Panel section.