Tutorial Video Clips
For those who’d like to discover how to troubleshoot a commonly encountered issue by watching a how–to video, we’ve added a collection of video tutorials to our Web Control Panel. All the instructional videos are very short and simple to comprehend. They offer visual presentations of various web site management activities.
A 60–Minute Support Ticket Response Time Guarantee
We back up all semi–dedicated servers with a 24/7 technical support service and a sixty–minute ticket response guarantee. Our well–trained customer service technicians will be at your disposal 24x7x365 to attend to your inquiries and to deal with any problem that you may possibly face. Simply send a technical support request from the Help Center and we’ll respond to you in no time.