A 99.9% Server Uptime
We’ve set up our cloud hosting platform using reliable hardware and heavily tweaked software. Our admins have installed a modified version of SELinux on all our physical servers to guarantee maximum protection and reliability. We have installed a number of denial–of–service prevention tools along with powerful firewall programs to make sure our internal network is invincible and safe.
All our Linux cloud hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you wish to supply a top–notch hosting service, you can rarely count on the default network configuration in a datacenter. We’ve set up our own custom internal network so as to ensure a blazing–fast connection speed with the outside world.
And thanks to this, no matter which data centers you opt for: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your money on the line, you can’t feel really safe. That’s the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel content with our hosting service or if you would like to use an even more robust hosting solution, like a VPS service or a Linux dedicated service – we’ll give you your money back in full, with no concealed fees or reimbursement taxes.
24/7 Technical Support
If you’ve ever had to wait for hours to receive a response, you know how frustrating this can be, especially if your site is at stake. This is exactly why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here and they will get back to you in under 1 hour. And the best thing is that their average ticket response time is just 20 minutes!