Phone Support in Cloud Hosting
If you decide to use one of our Linux cloud hosting, you'll be able to get hold of our customer support crew over the phone for 14 hours per day. We will help you select the most suitable package for your websites as we realize that it's better to discuss these matters with a live person. In case you already own an account, we will assist you with any sales/billing questions and / or general matters, even with some technical problems that don't require a lot of time or escalation to an administrator as it will be more convenient to open a ticket for time-consuming troubles so as to have the communication in a single place. We now have telephone numbers in the United States, Great Britain and Australia, so you will be able to call the one you prefer and speak with our agents.
Phone Support in Semi-dedicated Servers
Any time you need more information regarding the semi-dedicated servers that we supply, you can call one of the three support lines that we have around the world - in the U.S.A., the United Kingdom and Australia. In this way, you're able to check ahead of time if our services are suitable for your web sites. If you are already our client and you've got a semi-dedicated account, you have the option to contact us over the phone for 14 hours daily about any type of billing or basic matters. For strictly technical troubles you'll have to take advantage of our ticketing system so as to communicate with our technical support as sometroubles simply need extra time to be dealt with, still we can assist you over the phone with lots of minor tech issues as well, saving you the time and efforts.