You'll find plenty of cloud hosting companies available, but many of them are resellers who have minimal resources, particularly in terms of support. A good way to distinguish them is the option to get in touch with the company over the phone. The type of support that you will get via this particular method of communication varies depending on the provider - several of them provide you with expert phone support, others offer general and customer support only since some issues are more time-consuming and it is easier to be resolved through a ticket, particularly when the issue needs to be escalated. Still, it's good to know that you could always contact your website hosting provider since there're countless small matters that can be managed easily and timely through a call, not mentioning that you will be able to get more information regarding the services before you become a customer.

Phone Support in Cloud Hosting

If you decide to use one of our Linux cloud hosting, you'll be able to get hold of our customer support crew over the phone for 14 hours per day. We will help you select the most suitable package for your websites as we realize that it's better to discuss these matters with a live person. In case you already own an account, we will assist you with any sales/billing questions and / or general matters, even with some technical problems that don't require a lot of time or escalation to an administrator as it will be more convenient to open a ticket for time-consuming troubles so as to have the communication in a single place. We now have telephone numbers in the United States, Great Britain and Australia, so you will be able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Servers

Any time you need more information regarding the semi-dedicated servers that we supply, you can call one of the three support lines that we have around the world - in the U.S.A., the United Kingdom and Australia. In this way, you're able to check ahead of time if our services are suitable for your web sites. If you are already our client and you've got a semi-dedicated account, you have the option to contact us over the phone for 14 hours daily about any type of billing or basic matters. For strictly technical troubles you'll have to take advantage of our ticketing system so as to communicate with our technical support as sometroubles simply need extra time to be dealt with, still we can assist you over the phone with lots of minor tech issues as well, saving you the time and efforts.