Service Uptime Guarantee in Cloud Hosting
If you get a cloud hosting plan from us, we guarantee that your web sites are going to be up and running at least 99.9% of the time. We have practically eliminated the server downtime by using a sophisticated cloud hosting platform where separate sets of web servers address each individual aspect of the overall service - files, databases, e-mail messages, etc. In this way, should there be an issue with a server, the other machines included in the cluster shall simply take over and your sites won't be affected whatsoever. In order to avoid any infrastructure troubles, we also have diesel-powered backup generators and a number of independent Internet providers. Qualified professionals keep tabs on the web servers 24/7 to handle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every single semi-dedicated server package obtained through our company. You can forget about your web site being unavailable for any reason as we use a top-notch cloud internet hosting platform with a custom-built load balancing system. As opposed to managing everything on a single web server and risking one service to take everything down, we have distributed the numerous services among their own groups of servers. Basically, your files, database, e-mail messages, stats, and so forth, are handled by independent clusters, therefore the failure of one machine has no effect on the overall service or on your sites. A number of backbone Internet providers and diesel backup generators ensure that infrastructural problems will not affect your sites either. We've got software and hardware firewalls and an experienced team of administrators to monitor the incoming and outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in VPS Servers
If you acquire a Virtual Private Server from us, we guarantee that the physical server your account is set up on is going to be working a minimum of 99.9% of the time. While we are unable to control what you do with the Virtual Private Server and what you install on it, we'll ensure that the main hosting server will work 24/7 with no disruptions. Our facilities have several Internet providers as well as backup generators to ensure the constant work of all web servers placed there. If there is a difficulty with any virtual server on the physical one, we've got a team of skilled admins to eliminate it in a very timely manner and to ensure that the other VPS server accounts in that hosting server aren't going to be affected. We use only new, carefully tested hardware components for all of the servers in which new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
Our dedicated plans feature a 99.9% hosting server and network uptime warranty and maintenance procedures are part of the other .01% of the time. We check out each and every server thoroughly before we hand it over to the customer and we use new hardware components to prevent any chance of hardware problems. Any unanticipated software issues will be resolved promptly by our system administrators as they keep tabs on all website hosting servers 24/7. To prevent infrastructural difficulties, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the connectivity to the servers is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your web sites are flooded, we can respond quickly and filter the undesired traffic before it reaches your dedicated server and interrupts the proper work of your Internet sites.